Terms & Conditions
CC Events Adelaide | Adelaide Proposals
Last updated: 19 October 2026
Application
These Terms & Conditions apply to event hire, event styling, proposal packages, picnic arrangements, delivery, setup and related services supplied by CC Events Adelaide and Adelaide Proposals.
They should be read together with the confirmed quotation, invoice, booking details and our Refund & Cancellation Policy.
Nothing in these terms limits rights or remedies that cannot lawfully be excluded under Australian Consumer Law.
Enquiries and booking confirmation
Submitting an online enquiry, selecting hire items or requesting a quotation does not automatically reserve equipment or confirm a booking.
A booking is confirmed when CC Events Adelaide has accepted the booking arrangements and received the required payment or other agreed confirmation.
All bookings are subject to availability.
Quotations and pricing
Prices displayed on our website are indicative hire or package prices unless expressly confirmed otherwise.
Final quotations may include equipment hire, styling, delivery, collection, setup, pack-down, labour, customisation and other agreed services.
Additional charges will be disclosed before they are incurred wherever reasonably practicable.
A quotation may require revision where the date, location, duration, quantities or requested services change.
Payments and booking deposits
Booking payment amounts and deadlines will be specified in the quotation or invoice.
A booking deposit may be required to reserve the event date, equipment and associated services.
Any cancellation or deposit-retention arrangements will be governed by the confirmed agreement, our Refund & Cancellation Policy and applicable law.
Overdue payments may affect our ability to proceed with arrangements, subject to reasonable notice and applicable contractual and consumer rights.
Hire periods
The agreed hire period, delivery arrangements and collection time will be confirmed before the event.
Extensions are subject to availability and may incur additional hire or service charges agreed with the client.
Late returns may result in reasonable additional costs where these are permitted by the agreed booking terms.
Delivery, setup and collection
Delivery and collection charges depend on the event location, equipment, transport requirements and access conditions.
Clients are responsible for providing accurate access information, including parking, stairs, loading areas, venue restrictions and suitable setup locations.
Delivery does not include styling, installation or pack-down unless these services are included in the agreed quotation.
Where circumstances outside our reasonable control affect access or delivery, we will discuss available alternatives and any reasonable additional costs.
DIY hire
Clients choosing DIY collection are responsible for transporting, handling, installing and returning the equipment safely.
Suitable vehicles, securing equipment and following supplied setup or handling instructions are essential.
Items must be returned by the agreed date and time.
Collection is by appointment from our designated Nailsworth location or another location confirmed in writing.
Equipment care and responsibility
All hired equipment remains the property of CC Events Adelaide unless expressly sold to the customer.
Clients must take reasonable care of hired items and use them only for their intended purpose.
Equipment must not be deliberately altered, painted, cut, glued, stapled or modified without written approval.
Customers may be responsible for reasonable, substantiated repair, replacement or additional cleaning costs arising from loss, damage or misuse attributable to them, excluding fair wear and tear and subject to applicable law.
Security bonds
A refundable security bond may be required for equipment hire.
Bond amounts will be confirmed before payment.
Bonds are separate from the hire charge and booking deposit.
Bonds will be reconciled after return and inspection of hired items. Any proposed deductions will be explained and assessed fairly in accordance with the Refund & Cancellation Policy.
Venue suitability and permissions
Clients are responsible for confirming that the venue permits the proposed hire equipment and activities, including any necessary approvals for public spaces, parks or private properties.
We may request changes to a proposed setup where access, surface conditions, weather, venue restrictions or safety concerns make the original arrangement unsuitable.
Outdoor events and safety
Outdoor installations are subject to suitable ground conditions, weather and safe operating requirements.
Some equipment may not be safely installed or used in high winds, rain or other hazardous conditions.
CC Events Adelaide may decline, modify or discontinue an unsafe setup where reasonably necessary.
Where inflatable equipment or specialist installations are hired, additional operating and supervision conditions may apply and will be provided as part of the booking arrangements.
Changes, cancellations and rescheduling
Any requested booking change is subject to availability and confirmation.
Cancellation, rescheduling and refund arrangements are explained in our Refund & Cancellation Policy and the applicable booking agreement.
Please notify us promptly in writing when your requirements change.
Third-party suppliers
Certain events involve independent suppliers such as photographers, entertainers, caterers or specialist equipment operators.
Where these services are arranged through us, their involvement and any applicable conditions will be explained in the quotation or booking documentation.
We remain responsible for our own legal and contractual obligations.
Photography and promotional use
We may photograph completed styling arrangements for records and promotion, subject to applicable permissions.
Identifiable images of clients or guests will not be used for marketing without appropriate permission.
Please tell us before your event if any privacy or photography restrictions apply.
Liability and consumer rights
We aim to supply equipment and services with due care and skill.
Clients are responsible for following reasonable operating instructions and exercising appropriate care when using hired equipment.
Neither party is excluded from responsibility that cannot lawfully be excluded, including under Australian Consumer Law or applicable negligence laws.
Nothing in these terms prevents a customer from seeking a remedy available under law.
Complaints and dispute resolution
If an issue arises, please contact us promptly with your booking details and a description of the concern.
We will review the matter and endeavour to reach a fair resolution.
These terms are subject to applicable Australian laws, including the laws of South Australia where relevant.
Contact
CC Events Adelaide | Adelaide Proposals
Email: hello@cceventsadelaide.com
Phone: 0413 668 245
Location: Nailsworth, South Australia
Website: www.cceventsadelaide.com